Legal

Terms and Conditions for Organisers (Snapories)

Status: 11 August 2026 · All legal documents

Only the German version is legally binding. Switch the site language to Deutsch to read it.

Translation for information purposes. Only the German version is legally binding.

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§ 1 Scope, contracting party, definitions

1.1 These Terms and Conditions (Terms) apply to all contracts between Matthias Anderer GmbH, Abt-Kaspar-Str. 19, 83607 Holzkirchen, Germany ("we", "us", "Snapories") and any person or business booking an event via snapories.com ("Organiser").

1.2 The use of the guest app by invited guests is additionally governed by the Guest Terms. Co-branding partners are governed by the Partner Terms, participants in the referral programme by the Referral Programme Terms.

1.3 Deviating, conflicting or supplementary terms of the Organiser do not become part of the contract unless we expressly agree to their application in text form.

1.4 A consumer is any natural person who enters into the contract for purposes that are predominantly outside their trade, business or profession (§ 13 German Civil Code, BGB). An entrepreneur is a person acting in the exercise of their trade, business or profession (§ 14 BGB).

1.5 Further definitions:

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§ 2 Scope of services

2.1 Snapories is an online service for event photography. For the duration of the booked event we provide the Organiser with a web application through which invited guests can contribute and view photos without an account and without installing an app.

2.2 The service comprises:

a) Event setup with join code, QR code and flyer templates for self-printing (PDF/PNG/SVG). We do not print or ship anything. b) Film roll — a per-guest quota of photo uploads chosen at booking. c) Live gallery — uploaded images appear immediately in the event's shared gallery. There is no delayed release ("developing"). d) AI photobooth — a per-guest quota of credits chosen at booking (§ 11). e) Organiser dashboard with guest overview, settings, blocking tools (§ 10.4), download, a time-limited share link for guests (§ 14.2) and invoice history. f) Multilingual guest app; the Organiser may select the languages offered per event.

2.3 Not included are in particular: printing or shipping of physical products; professional photography; camera equipment or hardware; any guarantee of a particular creative outcome from the AI photobooth; data storage beyond the periods stated in § 14.

2.4 Availability of the guest app. The guest app is an installable web application (PWA) and requires a device with a current browser, a camera and internet access. We do not owe compatibility with individual — in particular outdated — devices, or with in-app browsers inside other applications.

2.5 Two distinct services. The contract comprises two distinguishable services, performed separately and each remunerated at its own separately stated price under § 4.1:

a) the event service — the services under § 2.2 a) to f) for the booked event period, in particular the live gallery, the film roll and the AI photobooth. It is performed on the booked event date and is performed completely upon expiry of the booked event period. b) the hosting service — the subsequent provision of the event's images to the Organiser for viewing and download for at least 30 days from the end of the booked event period (§ 14.2), including the ability to provide guests with a time-limited share link from it. Guests' access to the gallery ends when the event period ends; the hosting service is hosting and Organiser access, not a continuation of the gallery for guests. It begins at the end of the event period and is performed completely upon expiry of that availability period.

What the split means for the right of withdrawal and for compensation for value is set out in § 5.2 and § 5.3.

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§ 3 Conclusion of contract

3.1 The presentation of tariffs on snapories.com is not a binding offer but an invitation to submit an offer.

3.2 By submitting the booking form, the Organiser makes a binding offer. Before submission, the scope of services, the price, taxes and all options for correcting input errors are displayed.

3.3 The contract is concluded when we confirm the booking — at the latest upon provision of the event and the admin master key.

3.4 We store the contract text and send it in text form together with the confirmation. The contract languages are German and English; § 17.4 governs.

3.5 Booking availability. Bookings are only possible where we have expressly opened them. While the booking flow is closed, no contract is concluded; the booking form states this.

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§ 4 Prices, payment, invoicing, taxes

4.1 Prices. An event is a one-time payment; there is no subscription. The price depends on the guest-count tier booked:

Price components. The total price remunerates the two services under § 2.5 at the following separately stated prices:

Both services are separately payable at those prices and are performed separately: the event service completely upon expiry of the booked event period, the hosting service thereafter over 30 days. The total price is the sum of the two; the split does not change it. Where a price is quoted on request, the two price components are stated separately in the quotation.

4.2 VAT. Towards consumers, all prices are total prices including the applicable value added tax (§ 3 of the German Price Indication Ordinance, PAngV). For consumers resident in another EU member state, that state's VAT applies and is already contained in the displayed total price. Towards entrepreneurs holding a valid VAT identification number from another EU member state, we invoice under the reverse-charge procedure without German VAT; the tax liability passes to the recipient. The country stated at booking governs; we may verify it by suitable evidence.

4.3 Due date and payment methods. The fee is due in full upon conclusion of the contract. Payment is processed through our payment service provider; the methods it offers (including card, wallets, PayPal, local methods) are shown during checkout. Where payment is made in a currency other than euro, the payment service provider may apply a conversion surcharge; this is disclosed before payment.

4.4 Invoice. The invoice is provided electronically; the Organiser consents to electronic invoicing. It states the scope and type of the service and may state the two services under § 4.1 separately with their respective prices; the total amount shown is unaffected.

a) Towards consumers there is no statutory obligation to issue an invoice at all (§ 14 (2) UStG). We provide one as a service. Where the total amount does not exceed €250, we issue it as a small-amount invoice carrying the particulars required by § 33 UStDV: our full name and address, the date of issue, the scope and type of the service, and the consideration plus the tax attributable to it as one sum, together with the applicable tax rate. This is a simplified invoice format, not a tax exemption: VAT is contained in the total amount shown. On request we issue an invoice carrying all the particulars required by § 14 (4) UStG. b) Towards entrepreneurs we always issue an invoice carrying all the particulars required by § 14 (4) UStG. Under the reverse-charge procedure in § 4.2 it additionally carries our VAT identification number and that of the Organiser, together with the statement "Steuerschuldnerschaft des Leistungsempfängers" (reverse charge, § 14a (1) UStG). It is issued no later than the fifteenth day of the month following the month in which the service was supplied; the transaction is declared in our recapitulative statement under § 18a UStG. For this, the Organiser provides us with its valid VAT identification number at booking.

4.5 Discount and voucher codes. A code can only be redeemed up to completion of the booking, not retrospectively. Exactly one code can be redeemed per booking. Codes are not payable in cash and carry no monetary value. Invalid, expired, exhausted or suspended codes are shown as such during checkout.

4.6 Default. Where an entrepreneur is in default of payment, the statutory provisions apply; we may suspend the service until payment is received.

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§ 5 Right of withdrawal for consumers

5.1 Consumers have a statutory right of withdrawal. Details, the start of the period, the consequences and the model withdrawal form are set out in the Withdrawal Instruction, which forms part of this contract.

5.2 Early commencement and expiry of the right of withdrawal. Because events frequently take place within the withdrawal period, we offer to begin performance before the period expires. To do so, we obtain the consumer's express request during checkout that we begin performance before the withdrawal period expires — together with their consent — and have them acknowledge that their right of withdrawal expires upon complete performance of the service (§ 356 (5) no. 2 BGB). Without that request, performance begins only after the withdrawal period has expired.

The contract comprises two separately priced services (§ 2.5, § 4.1). The right of withdrawal therefore expires for each of them upon its own complete performance: for the event service upon expiry of the booked event period, for the hosting service upon expiry of the availability period under § 14.2. Until then the hosting service remains withdrawable, even where the event has already taken place. We draw attention to this split separately during checkout on every booking (clause 3.5 of the Withdrawal Instruction).

5.3 Compensation for value. If a consumer withdraws after performance has begun at their express request, they owe a reasonable amount for the performance rendered up to withdrawal (§ 357a (2) BGB). The calculation is based on the separately stated prices of the two services under § 4.1: the event service, once completely performed, is charged at its own price; of the hosting service, the share corresponding to the part of the availability period elapsed up to withdrawal is charged. We draw attention to this consequence separately before booking.

5.4 Entrepreneurs have no right of withdrawal. The contractual rights under § 6 remain unaffected.

5.5 Withdrawal function. A "Vertrag widerrufen" (withdraw from contract) control is available on our online interface (§ 356a BGB). Where it sits and how it works is set out in clause 2 of the Withdrawal Instruction.

5.6 Effects of withdrawal. Reimbursement, means of payment, further use after withdrawal and the handing back of content are governed by § 357 and § 327p BGB; the detail is in clause 4 of the Withdrawal Instruction.

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§ 6 Rescheduling, cancellation and refunds (additional contractual rights)

6.1 In addition to the statutory right of withdrawal we grant the following contractual rights — they apply to consumers and entrepreneurs:

a) Rescheduling: as long as the event has not started and no guest has joined, the period can be changed in the dashboard free of charge. b) Cancellation with a full refund: as long as the event has not started and no guest has joined, the event can be cancelled in the dashboard. We refund the amount paid in full.

6.2 After the event has started or after the first guest has joined, the rights under § 6.1 no longer apply, because the service is then being used. Statutory rights remain unaffected.

6.3 Refunds are made using the same payment method used for payment. A cancelled event remains viewable for the Organiser; capture is no longer possible from cancellation onwards.

6.4 Where the booking was made with a referral code, a refund removes the credit attributed to that code in the referral programme (Referral Programme Terms).

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§ 7 Admin master key, credentials, responsibility for access

7.1 The event is administered using the admin master key: whoever holds the key has full administrative access to that one event. There is no account switching and no event picker within the dashboard; another event is accessed with its own key.

7.2 The Organiser must keep the key confidential and pass it only to persons who are to administer the event. The Organiser is responsible for actions taken using their key.

7.3 The keys for all associated events can be requested again via the email address given at booking. This function is recovery, not a second credential: we do not verify that the requesting person is the owner of the address; delivery is exclusively to the address on file.

7.4 In case of loss or suspected unauthorised knowledge, notify us without undue delay at support@snapories.com.

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§ 8 Organiser obligations

8.1 Informing guests. The Organiser informs the participants of their event on site, in a suitable manner, that photographs are being taken, that images appear in a shared gallery and that an AI photobooth is offered. We provide flyer and QR templates and the Guest Privacy Notice for this purpose.

8.2 Required consents and rights. The Organiser ensures that photography at their event is permissible. This includes in particular the property owner's authority at the venue, employment and works-council requirements at corporate events, and any consents of depicted persons required by the right to one's own image (§§ 22, 23 KUG) or by data protection law.

8.3 Minors. Where minors participate, the Organiser ensures that the required consents of the persons with parental responsibility have been obtained. Guests under 16 may use the guest app only with the consent of a person with parental responsibility.

8.4 Distribution of the join code. The join code is addressed to the invited group of people. The Organiser does not distribute it publicly (e.g. not on public social networks). Anyone who knows the code can view the event's gallery; there is no further access control (§ 10.5).

8.5 Role under data protection law. The allocation of data-protection roles — and when a data processing agreement is concluded — is governed by § 15.

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§ 9 Content, rights and licence

9.1 Ownership of rights. The rights to contributed photos and to images created in the AI photobooth remain with the respective rightsholders. We acquire no ownership in them.

9.2 Operating licence. The Organiser grants us — and ensures that guests grant us — a non-exclusive, geographically unrestricted right, limited in time to the storage period under § 14, to store, technically reproduce, format, display in the event's gallery and deliver the content to the participants of that event and to the Organiser. This right serves exclusively to perform the contract.

9.3 No secondary use. We do not sell the content, do not use it for advertising and do not make it available as training material for AI models. Any use for marketing or reference purposes takes place only with separate, express and freely revocable consent of the rightsholders.

9.4 Indemnification. The Organiser indemnifies us against third-party claims arising from content of their event having been contributed in violation of third-party rights, or from the absence of the consents required under § 8.2 — unless the Organiser is not responsible for the infringement. The indemnity covers reasonable costs of legal defence.

9.5 Downloads. Whether guests may download other guests' images is set by the Organiser in the dashboard. Every guest can download their own images at any time during the event period. After the event period ends, guests no longer have access to the gallery; the Organiser can make the images available to them via the share link under § 14.2.

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§ 10 Acceptable use, content policy, measures

10.1 It is prohibited to contribute or create content via Snapories that is unlawful, infringes third-party rights, disregards the personality rights of depicted persons, contains sexualised depictions, endangers minors, incites hatred or violence, or degrades persons. The full list is set out in the Content Policy.

10.2 It is prohibited to circumvent technical restrictions — in particular quotas, access controls or anti-abuse mechanisms —, to access the service by automated means, or to burden it in a way that impairs operation.

10.3 Our measures (Art. 14 DSA). We may remove or hide content, restrict access to an event, or terminate a contract for cause where content is illegal or breaches § 10.1/§ 10.2. We always choose the mildest suitable measure. Decisions about measures are taken after human review; we do not employ any automated process that decides on its own about the removal of content. Affected persons receive a statement of reasons under Art. 17 DSA and may contest the measure by the route described in the Content Policy.

10.4 Organiser tools. Independently of this, the Organiser can block individual images and block individual guests in their dashboard. Those decisions are the Organiser's own responsibility; they are not a measure by us within the meaning of § 10.3. There is no further review, approval or clearance procedure for images.

10.5 Access via the join code. An event's gallery is reachable via the join code. The code is seven characters and random; it is practically unguessable, but it is not a login. Anyone who has the code can see the event's released images. We state this expressly so that the Organiser treats it accordingly (§ 8.4).

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§ 11 AI photobooth

11.1 How it works. The AI photobooth has its own camera: the guest takes a picture in the booth and describes what they want. A third-party generative AI model creates a costume image from it. Images from the film roll are not used for this in the guest app, and a booth shot does not consume any film-roll quota.

11.2 One run, one credit. Each generation consumes exactly one credit. There is no free repeat and no rating of the result. Where no result is produced — for example because a technical error occurs or the third-party service is unavailable — no credit is consumed.

11.3 Labelling (Art. 50 AI Act). Images from the AI photobooth are visibly labelled as AI-generated within the application. The label must not be removed, obscured or altered. Anyone publishing such an image outside Snapories is responsible for ensuring that the indication of AI-generated content is preserved to the extent required by law.

11.4 Limits of the technology. The photobooth produces an artistic transformation. We do not owe any particular result, any particular likeness or any particular image quality. The model used may decline requests; this behaviour rests with the third-party provider and is outside our control.

11.5 Prohibited uses. The photobooth must not be used, in particular, to depict persons in a misleading, defamatory, sexualised or otherwise harmful manner, to show real persons — in particular public figures — in situations capable of deceiving, or to create images of persons who have not consented.

11.6 Data transfer. For generation, the booth shot is transmitted to the AI provider. Which provider that is, where processing takes place and on what basis is set out in § 6 of the Privacy Policy and in the Sub-processor list.

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§ 12 Availability, defects, updates

12.1 We perform the service with the care of a prudent businessperson and aim for high availability. Uninterrupted availability is not owed. Where possible, we announce maintenance in advance and schedule it outside typical event times.

12.2 Digital products towards consumers. Towards consumers, §§ 327 et seq. BGB apply. We owe the agreed and the objectively required characteristics, and, for the duration of provision, the updates necessary to keep the service in conformity with the contract (§ 327f BGB). Defects must be notified to us; the statutory rights to cure, price reduction, termination and damages remain unaffected.

12.3 Further development. We may develop the service further and change individual features, provided this is reasonable for the Organiser and the contractually owed purpose is preserved. Where a change impairs accessibility or usability more than insignificantly, we inform consumers in good time and grant the statutory termination rights (§ 327r BGB).

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§ 13 Liability

13.1 We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act, and to the extent of any guarantee we have assumed.

13.2 In the case of slightly negligent breach of a material contractual obligation — an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the contracting party may regularly rely — our liability is limited in amount to the typical, foreseeable damage.

13.3 Otherwise, liability for slight negligence is excluded.

13.4 The limitation under § 13.2 is capped per incident at three times the fee paid for the affected event, but at least €250. This cap does not apply towards consumers to the extent it would result in an unreasonable disadvantage.

13.5 Data loss. For the loss of data we are liable under the above rules only up to the amount that would have been incurred for restoration had the Organiser backed up the data properly and regularly. The Organiser should download important images in good time; Snapories is not an archiving service (§ 14).

13.6 The above liability provisions also apply for the benefit of our legal representatives, employees and vicarious agents.

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§ 14 Term, storage periods, deletion

14.1 Expiry of the booked event period ends the capture phase: new captures are no longer possible from that point. At that point the event service under § 2.5 a) is completely performed. Providing the gallery under § 14.2 is the hosting service under § 2.5 b); it remains part of the performance owed under the contract, and the contract ends only at the end of that availability period. What that means for the expiry of the right of withdrawal is set out in § 5.2 and in clause 3 of the Withdrawal Instruction.

14.2 Availability period. The images of a booked event remain available to the Organiser for at least 30 days from the end of the booked event period; that is the hosting service under § 2.5 b). The availability period owed is 30 days.

Guests' access ends when the event period ends. During the availability period the Organiser can download the images at any time and provide guests with a share link from the dashboard through which they can download the event's images; that link is time-limited (up to seven days) and can be revoked at any time. Whether and when the Organiser provides it is their decision.

There is no entitlement to availability beyond that; a longer availability period may be agreed individually. The Organiser can request deletion of the images at any time; we then delete them within 30 days.

14.3 Deletion on request. The Organiser may request early deletion of the event and all associated images. The rights of individual data subjects to erasure are governed by § 13 of the Privacy Policy.

14.4 Retention obligations. Excluded from deletion is data we are required to retain under commercial or tax law (in particular invoices, § 147 AO, § 257 HGB — as a rule 10 years). Such data is blocked from further use.

14.5 Demo events. Events created via the free try-it-out function are expressly temporary: they and the images created in them are removed automatically after 7 days. There is no entitlement to their retention or restoration.

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§ 15 Data protection and allocation of roles

15.1 How we process personal data is set out in the Privacy Policy.

15.2 Private events. Where a consumer books an event for private purposes (wedding, birthday, family celebration), their own processing is as a rule covered by the household exemption (Art. 2(2)(c) GDPR). We cannot rely on that exemption and are, for the processing we carry out, an independent controller within the meaning of Art. 4(7) GDPR. A data processing agreement is not required in this case and is not concluded.

15.3 Business events. Where a business, public authority or association books an event in the course of its activity (company party, trade fair, festival, brand activation), it is the controller for the event's content. To that extent we process the event content on instructions as a processor. The Data Processing Agreement applies and is deemed agreed upon conclusion of the contract.

15.4 Own purposes. Irrespective of § 15.2 and § 15.3, we are always an independent controller for: contract performance and billing, operational and IT security, abuse prevention, aggregated usage figures without personal reference, and compliance with legal obligations. No data processing agreement applies to those.

15.5 Data region. The data region chosen at booking determines where the event's personal data is stored. It cannot be changed after booking. The data region is not a tax nexus and says nothing about the location of the AI providers used; their processing locations are set out in the Sub-processor list.

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§ 16 Changes to these Terms

16.1 We may amend these Terms with effect for the future where necessary to adapt to changed law, supreme-court case law, changed market conditions or changes to our service offering, and provided this does not unreasonably disadvantage the Organiser.

16.2 We announce changes at least six weeks before they take effect, in text form, pointing out the right to object, the deadline and the consequences of an objection. If the Organiser does not object before the effective date, the changes are deemed accepted. If they object, the previous terms continue to apply; in that case we may terminate the contract by ordinary notice as of the effective date of the change and refund the pro-rata fee.

16.3 For events already booked and running, the terms agreed at booking always apply; § 16.1 does not change the price or scope of a booked event.

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§ 17 Final provisions

17.1 Governing law. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Towards consumers, this choice of law applies only to the extent that it does not deprive them of the protection afforded by the mandatory provisions of the law of the country of their habitual residence (Art. 6(2) Rome I Regulation).

17.2 Place of jurisdiction. Where the Organiser is a merchant, a legal person under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is our registered office. Towards consumers, the statutory places of jurisdiction apply.

17.3 Dispute resolution. We are neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration board (§ 36 (1) no. 1 VSBG). Please address complaints first to support@snapories.com; we normally reply within five working days.

17.4 Language — binding version.

Only the German version of these Terms is legally binding. Versions in other languages are provided for information purposes only. In the event of any discrepancy between the German version and a translation, the German version prevails.

Towards consumers who entered into the contract on the basis of a non-German version provided by us, this applies only to the extent that the German version is not less favourable to that consumer; otherwise the language version in which the contract was concluded applies.

17.5 Text form. Declarations under this contract require at least text form (§ 126b BGB). Email suffices.

17.6 Assignment. The Organiser may transfer rights under this contract only with our consent; § 354a of the German Commercial Code (HGB) remains unaffected.

17.7 Severability. Should a provision of these Terms be or become invalid, the validity of the remaining provisions remains unaffected. The statutory provisions take the place of the invalid provision.