Legal

Content Policy, Reporting Procedure and AI Transparency

Status: 30 July 2026 · All legal documents

Only the German version is legally binding. Switch the site language to Deutsch to read it.

Translation for information purposes. Only the German version is legally binding.

This document serves three purposes at once:

• the information on restrictions required by Art. 14 of the Digital Services Act (DSA),
• the notice and action mechanism under Art. 16 DSA including the statement-of-reasons obligation under Art. 17 DSA,
• the transparency information on AI-generated content under Art. 50 of the AI Act.

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1. What Snapories is in legal terms

Snapories stores images contributed by users and makes them available to the participants of a single, closed event. Snapories is therefore a hosting service within the meaning of Art. 3(g)(iii) DSA.

Snapories is not an online platform within the meaning of Art. 3(i) DSA: content is not "disseminated to the public". Every gallery belongs to exactly one event and is reachable only via that event's join code; there is no public feed, no cross-event search and no recommendation feature.

As a micro-enterprise we are exempt from the obligations of Section 3 of Chapter III DSA (Art. 20 to 28) under Art. 19(1) DSA, and from the reporting obligation under Art. 15(2) DSA. We comply with the obligations of Art. 11, 12, 14, 16, 17 and 18 DSA.

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2. What is not allowed

No content may be contributed, created or distributed via Snapories that

1. is unlawful — under the law of the Federal Republic of Germany, the law of the European Union, or the law of the state in which the content is accessible;
2. infringes third-party rights — in particular copyright, trade mark, name and personality rights including the right to one's own image (§§ 22, 23 KUG);
3. contains sexualised depictions or endangers or sexualises minors;
4. incites hatred, violence or discrimination, degrades people on the basis of origin, religion, disability, sexual orientation or gender identity, or displays symbols of unconstitutional organisations;
5. threatens, harasses, exposes or defames people;
6. deceives — in particular images showing real persons in situations they were not in and which are capable of being taken as authentic;
7. impersonates others or asserts a relationship to persons or organisations that does not exist;
8. contains or links to malware.

It is likewise prohibited to circumvent quotas or anti-abuse mechanisms, to access the service by automated means, to burden it in a way that impairs operation, or to distribute other participants' images outside the event where the persons depicted have not agreed.

For the AI photobooth additionally: no images may be created of persons who have not consented, and no depictions of real persons — in particular public figures — in deceptive, defamatory or sexualised contexts.

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3. How we restrict content (Art. 14 DSA)

3.1 Possible measures. We may remove or hide an image, restrict access to an event, suspend an account or terminate a contract for cause. We always choose the mildest suitable measure.

3.2 How decisions are made. Measures are decided by humans. We use no automated process that decides on its own about the removal of content, and there is no upstream review, approval or clearance procedure that holds images back before display. Contributed images appear in the gallery immediately.

3.3 The Organiser's tools. Independently of this, the Organiser can block individual images and individual guests in their dashboard. Those are their own decisions within their event and not a measure by us; the obligations under Art. 17 DSA do not apply to us in that respect. A blocked shot remains visible to its author and is not deleted.

3.4 The AI provider may decline. The third-party model used for the photobooth may decline a request. In that case no image is created and no credit is consumed. That refusal is not a decision by us and not a restriction within the meaning of Art. 17 DSA; it is outside our control.

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4. Reporting illegal content (Art. 16 DSA)

4.1 Where. Any individual or entity can report content they consider illegal — electronically and without any particular form:

report@snapories.com

Notices are accepted in German and English.

4.2 What a notice should contain. So that we can decide promptly and correctly, we need (Art. 16(2) DSA):

a) a sufficiently substantiated explanation of why the content is illegal; b) the exact electronic location — in particular the event's join code and, where possible, the identifier or link of the image; c) the name and email address of the notifying individual or entity — except for content concerning an offence under Art. 3 to 7 of Directive 2011/93/EU; such notices are accepted anonymously; d) a statement of good faith that the information is accurate and complete.

4.3 What happens then.

1. We acknowledge receipt without undue delay by email.
2. We assess promptly, diligently, non-arbitrarily and objectively — by humans.
3. We inform the notifying party of our decision and point out available remedies.
4. Where content is manifestly illegal and serious harm is imminent, we act immediately and assess afterwards.

4.4 Where a notice contains the elements listed under 4.2, actual knowledge within the meaning of Art. 6 DSA is deemed to arise upon receipt for the purposes of assessing our liability.

4.5 Abusive notices. We reserve the right, after prior warning, not to process manifestly unfounded or abusively repeated notices.

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5. Statement of reasons and appeal (Art. 17 DSA)

5.1 Where we restrict content or an account, the affected person receives a clear and specific statement of reasons. It contains:

• what measure was taken and from when it applies,
• which content is affected,
• the facts and circumstances on which the decision is based, and whether it was based on a notice or on our own assessment,
• the legal or contractual ground including the relevant item from section 2,
• whether automated means were used — in our case: no,
• the available means of redress.

5.2 Appeal. Our decision can be contested informally within six months: report@snapories.com, subject "Appeal". We reassess, through a person other than the original decision-maker, and reply with reasons.

As a micro-enterprise we are not obliged to operate a formal internal complaint-handling system under Art. 20 DSA (Art. 19(1) DSA); the above procedure is offered voluntarily. Recourse to the courts, to an out-of-court dispute settlement body and to the competent supervisory authority remains unaffected.

5.3 Competent supervisory authority. The Digital Services Coordinator in Germany is the Bundesnetzagentur, Tulpenfeld 4, 53113 Bonn.

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6. Suspicion of criminal offences (Art. 18 DSA)

Where there are indications of a criminal offence involving a threat to the life or safety of a person, we will inform the competent law-enforcement or judicial authorities without undue delay and transmit the information available to us.

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7. Contact points

Languages: German and English. Electronic communication is sufficient; we do not use an automated communication system towards authorities.

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8. AI transparency (Art. 50 AI Act)

8.1 Where AI is used. Exclusively in the AI photobooth: a third-party generative model analyses the booth shot, suggests costumes and creates the result image. At no other point in the service is image content generated or altered by AI.

8.2 Disclosure to humans (Art. 50(4)). Every photobooth image carries a visible label identifying it as AI-generated within the application — on first display, in the gallery and in the enlarged view. The label must not be removed, obscured or altered.

8.3 Outside the application. Anyone who downloads or shares a photobooth image passes it on without our application. Labelling it as AI-generated content is then the responsibility of the person publishing it (clause 8.4).

8.4 Users' responsibility. Anyone publishing a photobooth image outside Snapories is responsible for ensuring it remains identifiable as AI-generated to the extent required by law.

8.5 Not a high-risk application. The photobooth serves entertainment. It makes no decisions about people, assesses no one, and is not used for biometric identification, emotion recognition or categorisation of persons. No use case under Annex III of the AI Act is present.

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9. Binding language version

Only the German version of this document is legally binding. Versions in other languages are provided for information purposes only. In the event of any discrepancy, the German version prevails. Towards consumers this applies only to the extent the German version is not less favourable to them.